ISO ISO 20000-1 Certification in Baghdad

ISO 20000-1: IT Service Management System in Baghdad with PopularCert

ISO 20000-1 Certification: An Introduction

Leading ISO certification consultant Popular Cert offers ISO 20000-1 certification services in Baghdad, Iraq. ISO 20000-1:2018 is the worldwide standard for systems of IT service management. It offers a structure to build, run, preserve, and always enhance a system of IT service management (SMS). This accreditation guarantees that a company can provide business goals and customer needs-based high-quality IT solutions.

ISO 20000-1:2018 outlines criteria for building, running, maintaining, and always improving an SMS. To meet stated service objectives, the criteria call for planning, creating, migrating, providing, and enhancing IT services.

Types Of ISO Certification In Baghdad

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    Important Component of ISO 20000-1:2018


    Regardless of its size, kind, or character, ISO 20000-1:2018 is relevant to any company. Organizations that mostly depend on IT services—that is, those of IT service providers, managed service providers, and internal IT departments—will especially benefit from it. 

    Why Certification of ISO 20000-1 Important

    Organizations trying to show their dedication to provide premium IT solutions must be certified ISO 20000-1. It creates trust with stakeholders and consumers and offers a competitive edge.
    Main advantages of the ISO 20000-1 certification  :

    The ISO 20000-1:2018 Principles

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    Service Management System (SMS)

    Establishes a framework for managing IT services effectively.

    Service Delivery and Process Management

    Emphasizes on effectively managing IT-related procedures and providing IT products.

    Continual Improvement

    Encouragement of ongoing review and enhancement of IT service management techniques helps to improve them constantly.

    Why Do We Need a System for IT Service Management?

    Using an ITSMS grounded on ISO 20000-1:2018 has some important commercial advantages:

    Processes to obtain ISO 20000-1 Certification in Baghdad

    PopularCert guides companies through every stage of the process and provides a complete strategy for attaining ISO 20000-1 certification.


    Step - 1 : Preliminary evaluation
    First Evaluation: Investigate the present quality control system of the company to find any shortcomings against ISO 9001 criteria.
    Step - 2 : Planning


    Creating a comprehensive implementation strategy catered to the demands of the company including goals, targets, and deadlines.
    Step - 3 : Documentation
    Producing and organizing required paperwork to satisfy ISO 20000-1 criteria including records, policies, and processes.


    Step - 4 : Implementation

    Helping to include recorded procedures into regular IT operations and support their execution.


    Step - 5 : Training
    Training programs to inform staff members on ISO 20000-1 criteria and their responsibilities in preserving the ITSMS constitute step five.


    Step - 6 : Internal Audits
    Internal audits help to assess ITSMS performance and point up areas needing work.


    Step - 7 : Management Review
    Helping management reviews to evaluate ITSMS performance and implement required improvements.


    Step - 8 : Audit of Certification
    Getting ready for the outside certification audit carried out by a qualified certifying authority. We help you through the procedure to guarantee effective certification.


    PopularCert's Method, Cost, and Scheduling

    Our Methodologies
    Popular Cert’s strategy is tailored to fit the particular requirements of every company. Our main concentration is on providing useful solutions to improve your ITSMS and guarantee ISO 20000-1 compliance.
    The size and complexity of the company as well as the certification scope determine how expensive ISO 20000-1 certification is. PopularCert offers a thorough cost breakdown at the first consultation and competitive rates.
    The degree of preparedness of the company and the complexity of its procedures will determine the path to get ISO 20000-1 certification. Usually, the certification procedure lasts three to twelve months. PopularCert guarantees timely completion of every phase and develops a reasonable schedule working with your company.

    Advantage of ISO 20000-1 Certification in Baghdad

    For Baghdad’s companies, ISO 20000-1 accreditation has many benefits :

    Enhanced service quality

    Enhanced service quality in IT refers to dependability and quality.

    Operational efficiency

    simplifies IT operations thereby lowering downtime and raising output.

    Risk Management

    Finds and lessens IT service management associated risks, thereby minimizing service interruptions.

    Customer Satisfaction

    Regularly achieving service criteria helps to raise customer satisfaction by itself.

    Market Competitiveness

    By proving a dedication to excellent IT service management, one strengthens market reputation and attracts new customers.

    Why choose PopularCert?

    PopularCert is the best friend for ISO 20000-1 certification in Baghdad. Here is the reason companies pick us:


    Questions concerning ISO/IEC 20000-1 Certification 

    ISO/IEC 20000-1 is the worldwide IT service management international standard. It facilitates the delivery of excellent IT solutions by companies, therefore increasing operational effectiveness and customer happiness. This is a terrific approach to make sure your IT solutions regularly satisfy client demands as well as company ones.
    Certificating will help you to better match IT with business objectives, raise customer happiness, improve efficiency, lower service interruptions, and provide you a competitive edge in the market.
    The complexity of the product and its conformity with relevant guidelines determine the time needed to get CE Marking. The process could last many weeks to several months.
    Usually depending on the size of your company and present ITSM policies, it takes six months to a year. This include organizing, putting the system into use, and completing the audit procedure.
    Following certification, you will have to keep your service management system under constant improvement, management reviews, and frequent internal audits. The certifying organization will also schedule regular visits to guarantee that everything is in order.
    By using PopularCert for ISO 20000-1 certification in Baghdad, your firm may achieve excellence in IT service management, regulatory compliance, and market competitiveness. Get in touch now to start your path to ISO 20000-1 certification.

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